In Malaysia’s vibrant digital economy, characterised by rapid eCommerce growth and an extensive internet user base, businesses face the imperative of delivering exceptional online experiences to stay competitive.
The surge in eCommerce, projected at 20% in 2022, alongside the government’s emphasis on digital initiatives such as the National eCommerce Strategic Roadmap 2.0, highlights the significant role digital platforms play in the country’s economic advancement.
This growth also brings to the forefront the critical need for robust digital performance monitoring. Synthetic monitoring solutions like Cloudwise have become indispensable in this context, offering the tools necessary for businesses to optimize their online presence and user interactions.
Core values and functional characteristics
Cloudwise composite monitoring includes three modules: website monitoring, API monitoring, and web performance monitoring, covering comprehensive performance monitoring needs from front-end to back-end. Through globally distributed monitoring nodes, Cloudwise can simulate real user access behaviour, provide 24/7 real-time monitoring and omnichannel fault alerts, and help enterprises discover and solve problems promptly.
- Website monitoring: By monitoring network stability, server port availability, network routing stability, and DNS lookup effectiveness, comprehensive synthetic website monitoring is achieved.
- API Monitoring: Monitoring of internal and third-party APIs to ensure service quality. A real-time collection of API response time, availability, and accuracy is used to monitor API performance from a business perspective.
- Web performance monitoring: Monitor web performance indicators such as page availability, page performance, resource availability, etc., to help users quickly and accurately locate the cause and location of problems.
These features not only help enterprises control network performance in real-time, but more importantly, they can actively simulate user access based on preset rules, truly optimizing performance from the perspective of User Experience.
Advantages of Cloudwise Synthetic Monitoring
Compared to other monitoring tools on the market, the unique advantages of Cloudwise synthetic monitoring are its comprehensiveness, flexibility, and focus on User Experience.
1. Worldwide Monitoring Reach:
- Leveraging over 200 strategically placed monitoring nodes, Cloudwise achieves comprehensive application monitoring across 112 cities and key ISP networks globally. This expansive network ensures that monitoring capabilities cover:
- Every province in China Mainland, down to the city level
- Taiwan, Macao, and Hong Kong in Greater China
- Key locations in the Asia Pacific include Singapore, Malaysia, South Korea (Seoul, and Inchon), Japan (Tokyo), Indonesia, Thailand, Vietnam, India, and the Philippines.
- Significant presence in Europe and America, with nodes in major cities such as San Francisco, New York, Washington, Los Angeles, Chicago, Atlanta, Salt Lake City, New Jersey, and Manchester in the USA; along with London (England), Frankfurt (Germany), Sydney (Australia), Amsterdam (Netherlands), Mexico, France, Madrid (Spain), Moscow (Russia), and Stockholm (Sweden), among others.
2. Highly flexible alarm system
It supports multiple alarm channels, including SMS, email, WeChat, voice calls, and APIs, to ensure that staff can be notified promptly when problems occur.
3. In-depth analysis report
It provides multi-dimensional analysis reports such as competing product analysis, quarter-on-quarter, year-on-year, and daily or weekly reports to help enterprises deeply understand the performance of their websites and APIs.
Successful cases highlight the value
Through successful cases in different industries, Cloudwise composite monitoring demonstrates its ability to solve specific problems and improve User Experience.
For example, Cloudwise Synthetic Monitoring can quickly discover the problem of a sharp decline in user access quality due to prolonged DNS response time through web performance monitoring and resolve the issue quickly, ensuring that User Experience is not affected.
In addition, It helps enterprises effectively improve website loading speed and resource access stability, further improving Customer Satisfaction Scores and enterprise Operational Efficiency.
Continuous optimisation for the future
Cloudwise Composite Monitoring focuses on current performance monitoring needs and actively adapts to future technological trends. With the technological advancement in Cloud Service, Big data, and artificial intelligence technologies, Cloudwise continues to optimise its product features to ensure accurate and efficient monitoring services. Through continuous technological innovation, Cloudwise is committed to helping enterprises achieve better digital transformation and business growth.
Conclusion
Offering a blend of comprehensive monitoring capabilities, a highly adaptable alarm system, and detailed performance analysis, Cloudwise equips businesses with the tools needed to enhance user experiences and boost operational efficiency.
By emulating real user interactions, leveraging a vast global monitoring network, and providing deep performance insights, Cloudwise positions enterprises to navigate the competitive landscape with confidence. This advantage is particularly relevant in Malaysia’s booming digital market, where the demand for flawless online experiences is ever-increasing. With Cloudwise, businesses in Malaysia and beyond can secure a competitive edge, ensuring their digital offerings resonate with users and stand out in a crowded marketplace.
