Background
State Grid Shaanxi Electric Power, a key utility provider, has embraced the era of cloud-native systems with robust construction and promotion of a containerised ecosystem for their business operations. This transformation is part of their strategic move to adapt to a hybrid cloud environment, aiming to enhance user experiences, business operations, and application maintenance in a cloud-native era.
Challenges:
- Unified Monitoring Issues: The division between cloud-based and non-cloud-based services resulted in a lack of a unified monitoring perspective, complicating overall system management.
- Fault Localisation Difficulties: The identification, localisation, and analysis of operational faults were not swift enough, affecting responsiveness to system issues.
- Operational Black Box: In microservices container architecture, the quality of service was unmeasurable, operational standards were unregulated, and operational metrics were unstructured.
Results:
- Hybrid Architecture Unified Management: They achieved unified operational management under hybrid IT architecture, addressing the lag in operational management system support.
- Fault Root Cause Localisation: Using intelligent algorithms and multi-dimensional metric correlation analysis, the company has shifted from reactive to proactive maintenance by pinpointing the origins of faults more accurately.
- Visualisation and Big Screen Monitoring: The Real-time operational status of services on Huawei Cloud is displayed, supporting business decision-making and analysis.
