Media & Entertainment
Master the dynamic landscape of IT operations in media and entertainment with our monitoring and performance optimisation tools.
Innovative Monitoring Solutions for Media and Entertainment Enterprises
Global Proactive Monitoring
We conduct high-frequency monitoring of websites and core APIs of media and entertainment enterprises.
Key System Availability
Check the availability of critical systems such as login, registration and payment, covering different cities and regions.
Instant Issue Alerts
When metrics decline significantly, IT personnel receive immediate alerts, enabling prompt analysis of causes for the detected issues.
Our Solutions
Utilise our cutting-edge monitoring technology to deliver optimal user experience.
High-Frequency Proactive Monitoring
Initiate active monitoring on designated websites and API interfaces. Our monitoring frequency is as high as once per minute for each monitoring point, ensuring that your enterprise receives alert notifications near-instantly.
Interface Monitoring
Analyse the performance differences between your enterprise’s and competitor’s websites. This lets you gather valuable insights for optimising page performance and enhancing core competitiveness.
CDN Monitoring
Custom host technology allows our monitoring points to track both the website and the source site post-CDN acceleration. You can access an analysis to gauge how well the CDN meets expectations.
Performance Optimisation
Receive immediate notification of any potential issues or downtime with your website. The alert data is presented in detail, allowing you to analyse the page performance for further optimisation.
Systematisation of Service Management
Structuring IT service management to progressively enhance IT service capabilities and mitigate risks in IT operations.
Process-Oriented Service Management
Service management processes have been redefined and solidified based on ITIL, including service desks, work order management, and core management processes.
Standardisation of Quality
Establishment of SLA (Service Level Agreement) management and capabilities for report generation and statistical analysis.
Knowledge Sharing
Accumulation and sharing of operational knowledge, improving the recommendation, inheritance, and sharing of maintenance expertise.
Hear From Our Clients
Cloudwise supported Vivo in establishing a structured operations and knowledge base, and optimised systems for fault reporting and ticket generation.
VIVO
Why Cloudwise?
We can help your media and entertainment enterprise deliver superior user experience, maintain customer satisfaction and maximise revenue generation in this highly competitive industry.
Elevate Visualisation Capacity
Improve the visualisation of IT and business health status, highlighting the achievements of the IT department.
Ensure Reliable Operations
Implement secondary-level proactive monitoring to identify service system issues, minimise downtime and provide stable service operation.
Derive Insights From Competitors
Gather and compare insights from competing websites to optimise your users’ experience.
Leverage Operational Data
Use operation data to mitigate risks and drive IT operations optimisation.
Take Your Next Step With Cloudwise
Ready to integrate Cloudwise’s solutions into your organisation?
Book A Demo
Book a test run to try our tailored solutions for media & entertainment.
Read Article
Learn more about our customised solutions for media & entertainment.
Contact Us
Talk to our team for more information.
