Background
NS is a listed enterprise group with a core focus on modern high-end warehousing logistics and diversified operations in real estate, urban-industrial complex development, and more. The company owns over 80 logistics parks and industrial parks covering multiple provinces and cities in China.
Challenges:
- Lack of Unified Monitoring: Previously scattered monitoring tools led to data silos and low fault resolution efficiency.
- Limited Visibility: Inability to monitor equipment status in real-time comprehensively and a lack of timely warning functions.
- Operational Resource Constraints: A limited number of operational personnel managing a vast number of assets, creating significant work bottlenecks.
Results:
- Unified and Optimised Monitoring: Achieved the integration of 4 original monitoring systems, bringing 100+ assets under unified management and improved monitoring efficiency by 75%.
- Rapid Response and Customer Satisfaction: Capable of delivering customised monitoring needs and large-screen displays promptly, receiving high praise and letters of gratitude from customers.
- Mobile Operations: Monitoring alerts and automated inspection reports are pushed to mobile applications, enabling the operations team to analyse and handle faults anytime and anywhere. This has greatly increased operational flexibility and response speed, with a 30% increase in incident resolution efficiency and a 25% reduction in downtime.
